ABBYY Database Table - StatisticTasks

  • Last Post 05 November 2018
Melisa Uy posted this 11 October 2018


I am trying to do a report for batch processing. For example, batch 1 undergone Recognition > Verification > Processed.

Currently I am looking at StatisticTasks, but when I join it again Batch table, it is missing some records.

Any ideas?

On the help document, this is the description for Statistics -> "After a batch has been processed, information about its processing is stored in statistics tables. This information is used in reports and is available after a batch is deleted from the database. Statistic data is organized according to dates, projects, processing stage types, batches, users and users roles in order to minimize its size."

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Ekaterina posted this 15 October 2018


Could you please describe your workflow in more details? How your documents are processed, what results you expect to see in the DB and what you actually get. Do you ever wait for the end of processing and batch deletion?

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  • Melisa Uy
Melisa Uy posted this 18 October 2018

HI Ekaterina,

Our workflow is Recognition > "Our Own DB Checking" > Verification > Processed

So the documents are read, checked against our DB and compared, if it did not match, we send it to verification

The weird data I found on our UAT server is, some batch that are marked Processed under Batch table, are missing under StatisticsTasks. And I cant seem to find the records for this.

The data I need is the steps the document pass through. So under StatisticTasks table, I can see this "Recognition,Export,CMS Checking,CMS Update,DMS Update,Verification,Verification\Data Postprocessing after Remote Client"


Yup i am waiting for the batch to be marked as processed before I generate this report. So I dunno if some settings are deleting records on the table.

Ekaterina posted this 31 October 2018


Please address your issue to the regional support. Send them your project, samples, the dump of your database with StatisticTasks table.

Melisa Uy posted this 01 November 2018

Hi Ekaterina,


Yeah I already did this as well. Sadly they did not answer my queries :(

Thanks for replying though :) :) :)

Ekaterina posted this 01 November 2018


Do you know your case number? Can you provide this number for us?

Melisa Uy posted this 01 November 2018

Hi Ekaterina,


I am here in Singapore, and we liaise with this company -> Pericom Imaging (

Are they considered one of your partner companies?

This is their website by the way ->


Our Company bought the license from them, but we are doing inhouse configuration.

I also did not get any case number, they usually just reply on email (also depends if they are busy...)


Thanks again!

Ekaterina posted this 02 November 2018


We suggest you do the following: please create a new case, add to them all required materials and send us this case number and your license number by the private message.

Melisa Uy posted this 05 November 2018

thanks ekaterina. doing it now