Cannot configure database. Access is denied. Inner Exception: SOAP Server Application Faulted

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  • Last Post 08 September 2017
ibrar posted this 08 August 2017

I am facing this issue while configuring DB in Abbyy FlexiCapture 12

 

Cannot configure database. Access is denied. Inner Exception: SOAP Server Application Faulted

 

Please guide

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Ekaterina posted this 08 August 2017

Hello,

 To resolve this issue you should contact your regional support. To speed up the assistance process, you can collect the following documents:

1. Application and System logs from the server and from the machine where you got this error:

System logs

- go to Control Panel -> Administrative tools -> Event Viewer

- select “System” branch

- go to menu Action and select Save as...

- save the .evt file and send to us

 

Application logs

- go to Control Panel -> Administrative tools ->Event Viewer

- select “Application” branch

- go to menu Action and select Save as...

- save the .evt file and send to us

 

2. AInfo (http://knowledgebase.abbyy.com/article/648)

 

In addition you may clean up your database as described here: http://www.capturedocs.com/thread/optimize-or-minimize-sql-server-usage-of-abbyy-fc/

Donatas posted this 07 September 2017

Hi,

Any news with this issue? We are facing the same problem. Thanks in advance!

ibrar posted this 07 September 2017

Hi,

  i have leave to test 12 version due to this  issue and my trial license was also expired

Ekaterina posted this 08 September 2017

Hello,

Sorry, but this type of errors may be have different origins and it is impossible to know the source of the problem without logs and examination of the project. 

Moreover, we cannot do this in the frame of this forum, so we still recommend to address to the regional support with all required materials.

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