Could not export to 'Export to data files' because Incorrect encoding of file .txt.

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  • Last Post 21 June 2018
Didzis Briedis posted this 13 February 2018

Hello i need asap help with this error, we are exporting data as text, for most of documents it is working with no problems, but some of them not exported because of error: Could not export to 'Export to data files' because Incorrect encoding of file .txt.

 

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Ekaterina posted this 01 March 2018

Hello,

Could you please send us the project and sample images to reproduce the issue?

Didzis Briedis posted this 06 March 2018

i am unable to reach you, your email show as full..

Ekaterina posted this 15 March 2018

Hello,

Sorry for this trouble. Please repeat.

Didzis Briedis posted this 14 May 2018

Hello Ekaterina, this problem make our abbyy usage experience just terrible, can you help us to solve this problem, please write me PM we can send project file. Thanks..

Ekaterina posted this 15 May 2018

Hello,

We offer  you to upload the project  and samples archived with password-protection on any file storage by your choice (for example, it may be dropbox), and then send us the link and the password by private message on this forum.

Otherwise you may contact your regional support and get private channel for transferring your project.

Ekaterina posted this 16 May 2018

Hello,

Thank you for the project. Could you please send us some sample images that processed correctly and some that produced the error for experiments?

Didzis Briedis posted this 16 May 2018

ok, it will be sent in minutes...

 

Didzis Briedis posted this 16 May 2018

your email again show as full....:(

Ekaterina posted this 17 May 2018

Hello,

Cleaned. Please repeat. Or you may attach images here.

Didzis Briedis posted this 17 May 2018

i sent PM..

Ekaterina posted this 18 May 2018

Hello,

Thank you. We can reproduced the “Incorrect encoding” error.

The PDF format itself does not use the standard encoding for a text. It uses ASCII with replacement dictionary or special CMAP - tables, which define how to convert a text from the PDF’s presentation to Unicode.

So if it is possible for your purpose we recommend to use the custom export script.

Didzis Briedis posted this 18 May 2018

But how i can get and setup that script..?

Ekaterina posted this 23 May 2018

Hello,

Sorry. Please address this questions to the regional support.

Didzis Briedis posted this 18 June 2018

Hello, but what kind of solution did you prefer ? export we need two files, one pdf searchable and one data file with contents from pdf - how in that case we need setup export settings ?

Ekaterina posted this 21 June 2018

Hello,

More details about custom scripts can be found in the article “Using scripts in ABBYY FlexiCapture > Scripts for customizing processing stages > Types of scripts > Export script” in the Developer Help 

If you need further assistance - that will need deeper investigation of your project than forum format allows, so you'll need to address your regional support of professional Service Group.

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