Multiple Document Definition sections can be matched with one and the same image

  • Last Post 09 November 2018
bmercer posted this 13 September 2017

What is the correct approach to troubleshooting this warning when I see it?

I get this message frequently when saving a document definition with multiple pages, and I have never been able to identify exactly what causes it.

I have searched unsuccessfully for any mention of this message in the forums, the documentation, and in general web searches.

I am not looking for the meaning of the message, that's pretty obvious. I'm looking for advice on how one solves the problem. What steps or procedures should I follow?

So far the only way I have been able to address this is by making random changes to the anchors, but that's not a reasonable solution.


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Ekaterina posted this 14 September 2017


You need to define your document definitions more strictly, so that any document fit no more than one Definition. For this please find some characteristic text, which is unique for different Definitions, and set it as anchor text "used for Document Definition identification" (Program settings > Document Definitions > Static elements > Anchor text).

If the proposed approach does not work in your situation, please send us your project containing concurrent Document Definitions and some sample images demonstrating the problem.

bmercer posted this 14 September 2017

Thanks, this was helpful.

Can you explain exactly what Document Definition Matching and Document Definition Identification mean? I was assuming that Document Definition Matching did what I wanted, but obviously it does not.

Here's what it says in the help documentation, not really informative.

  • Use for Document Definition matching – this option must be enabled for the program to use the anchor text for Document Definition matching.
  • Use for Document Definition identification – enable this option to use the anchor text for Document Definition identification.

Ekaterina posted this 15 September 2017


Document Definition matching - A process of selecting a Document Definition and matching its fields against an image.

Document Definition identification - A process of selecting the required Document Definition with the help of identifiers.

bmercer posted this 18 September 2017

I'm still not clear on exactly how the two options differ. Does this mean that document definition matching only uses fields, and ignores other elements? It seems that document definition identification is more strict and matching is more loose.

When is it appropriate to use matching and when is it appropriate to use identification?



Ekaterina posted this 20 September 2017


The "identification" elements should be unique in each Document Definition (like an ID number)

The "matching" elements should be found in sufficient quantity to ensure that Document Definition will be matched at all, but they may be common for different Document Definitions.

bmercer posted this 20 September 2017

Thanks, this is a very helpful explanation. I'd like to see an explanation like this added to the help files.


diskoboy posted this 30 October 2018


I have the same problem, however I'm not able to find the settings "Program settings > Document Definitions > Static elements > Anchor text"

I'm using FC

Thanks in advance.

Ekaterina posted this 09 November 2018


Could you please clarify do you use fixed or flexible forms, or FCI project?

diskoboy posted this 09 November 2018

Flexible forms... Created 2 flexiprojects... 

My classification is working 99% perfect. I have some false positives that I'm strugling to figure out to classify as "unknown", but besides that it's working as it should...

Ekaterina posted this 09 November 2018


An anchor is an element of a machine-readable form. So you cannot add anchors to the flexible form.

So address your issue to the regional support, sent them the screenshot of the error, your FC/FLS projects and sample images.